SHIPPING POLICY

Shipping Policy

  1. Introduction

Welcome to FEDUS B2B. This Shipping Policy outlines the terms and conditions regarding the shipping of our FEDUS products to our B2B customers. By placing an order with us, you agree to the terms of this Shipping Policy.

  1. Order Processing

2.1 Order Confirmation

Once you place an order, you will receive an order confirmation email detailing the items purchased and the estimated shipping date. Please review this confirmation carefully and notify us immediately of any discrepancies.

2.2 Order Processing Time

All orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

  1. Shipping Rates and Delivery Estimates

3.1 Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout. The cost is determined based on the size, weight, and destination of the order.

3.2 Delivery Estimates

Delivery times vary depending on your location and the shipping method selected. Estimated delivery times will be provided at checkout. Please note that these are estimates and actual delivery times may vary.

3.3 Shipping Carriers

We use a variety of shipping carriers to ensure your products arrive safely and on time. The carrier used for your shipment will be selected based on the best available service for your location and order size.

 

  1. Shipment Confirmation and Order Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours, allowing you to monitor the status of your shipment.

  1. Returns and Exchanges

Please refer to our Return Policy for detailed information on how to return or exchange items.

  1. Contact Us

If you have any questions or concerns about your order, please contact us at:

  • Email: info@fedus.in
  • Phone: 8287644586
  • Address: 232-B deepak vihar opposite R.P garden near raghuveer singh modren school uttam nagar New Delhi 110059

Thank you for choosing FEDUS B2B. We appreciate your business and are committed to providing you with excellent service.